Compliance

Investor Redressal

How to raise a grievance?

If the client has any grievance, they shall follow the steps enlisted below:

  • Mail us the grievance to investorgrievances@mangalkeshav.com with details such as Client Code, Name, PAN, Address etc.
  • They shall also include a comprehensive write-up on the origination of the grievance
  • As the mail is recieved by us, we shall look into the subject matter and raise a ticket for future references
  • The communication shall be handled by mail as well as through call with regards to the resolution of grievance.

How to track the status of the complaint?

If the client wishes to track the status of their complaint, they shall follow the steps enlisted below:

  • The client has to preserve the ticket number that was shared at the time of grievance generation
  • They shall mail us asking for an update or alternatively call us on 022-6190 7958

If you are not happy with the grievance redressal by us, you may also file your complaint online at https://smartodr.in/register and follow the steps enlisted below:

a. Register on SMARTODR portal by filling the following:

  • Name
  • Email Address
  • Mobile Number
  • PAN Number
  • State
  • City
  • Pincode
  • Residential Address

Once you have filled in these details correctly, you will be required to enter the password to create your account. After entering the relevant details and clicking on the Proceed button, you will receive an email on the registered email address with a link to verify your account.

b. After Logging into your respective account, you may "Raise a Dispute" only if it has already being raised with us.

c. The complaint can be easily tracked through SmartODR Portal

Account Opening

How to open a demat or trading account with us?

Key Managerial Persons

Following are our KMPs:

Name of the Individual Designation Contact Number E-Mail ID
Gyan Prakash Compliance Officer 022 6190 8018 gyan@mangalkeshav.com
Ajay Shah Designated Partner 022 6190 7926 ajay@mangalkeshav.com
Sujay Shah Designated Partner 022 6190 8003 sujay@mangalkeshav.com

Details of Authorised Persons

Please download the sheet that includes the following:
  • List of Authorised Persons (AP)
  • List of Authorised Persons (AP) cancelled by Members on Account of Disciplinary Reasons
Download Link

Compliance Cell

Compliance Officer: Mr. Gyan Prakash

Email : gyan@mangalkeshav.com

Email : compliance@mangalkeshav.com

Phone number: 022 6190 8018

Mobile number: +91 9323042912

Mangal Keshav Financial Services LLP

SEBI Registration No. INZ000166334

NSE Member Code: 09774

BSE Member Code: 0491  

CDSL: DP-ID-24700

NSDL: DP-ID-302783

SEBI REG NO DP –IN –DP-358- 2018

Mk Commodity Brokers Limited

SEBI Registration no – INZ000032536

MCX Member id – 12620

CIN U51100MH2003PLC142001

NCDEX Member id -00042